Simple helpdesk.
Powerful automation.
Capture tickets from email and forms, auto-route requests, and keep every issue tracked—without spreadsheets or chaos.
Integrates with your favorite tools
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Everything you need for exceptional IT support
Built by IT professionals, for IT professionals. Every feature designed to save you time and delight your clients.
Email-to-Ticket
Convert emails to tickets automatically. Set up in under 5 minutes with any email provider.
Smart Automation
Auto-assign, tag, and escalate tickets with powerful rules. SLA reminders keep you on track.
Client Portal
Branded portal for clients to submit tickets, track progress, and view their history.
Real-time Analytics
Track resolution times and team performance with beautiful, actionable dashboards.
Multi-tenant Ready
Manage multiple clients from one dashboard. Perfect for MSPs and IT consultants.
Enterprise Security
Role-based access, audit trails, and SSO integration. Your data stays protected.
Get started in minutes
No complex setup. No week-long onboarding. Start capturing tickets today.
Connect Your Channels
Link your email, set up web forms, or integrate with Teams and Slack. Tickets flow in automatically.
Set Up Automation
Create rules to auto-assign tickets, set priorities, and trigger notifications. No coding required.
Resolve & Delight
Your team works efficiently while clients get real-time updates. Everyone stays happy.
Simple, transparent pricing
No hidden fees. Cancel anytime. 14-day free trial on all plans.
Starter
Perfect for small teams getting started.
- Up to 3 technicians
- 500 tickets/month
- Email-to-ticket
- Basic automation
- Client portal
- Custom branding
- API access
- Priority support